Comments on: Call of Duty 4 fans receive blank discs from Best Buy

By: Adam

Adam — Sat, 24 Nov 2007 05:51:43 +0000

The same thing happened to me with my Austin Powers DVD a while back; it was from Best Buy as well. Luckily they believed me.

By: G R E G H I S C O T T

G R E G H I S C O T T — Fri, 09 Nov 2007 15:54:23 +0000

Best Buy – I steer clear because I choose to deal with local stores. The few dollars I save if I go to Best Buy are not worth even the risk of a scene such as described.

By: Tan The Man

Tan The Man — Fri, 09 Nov 2007 08:19:19 +0000

Seriously. They’re just doing their jobs. Everyone should do themselves a favor and just not buy games or hard drives from BB.

By: Ian

Ian — Thu, 08 Nov 2007 19:31:45 +0000

I would immediately call over the supervisor and explain the golden rule of “The Customer’s Always Right.” It’s sad that large corporations seem to forget that customers go to their stores to give them money, not get harassed over incidents like this. I would gladly go to a store that charged a tad more but would offer any support I needed if there was a problem. Best Buy has shown time and time again that they only care about the buck.

By: Dan

Dan — Thu, 08 Nov 2007 18:14:33 +0000

I usually try to be very polite to these folks because I know they are working very hard for a lot less money than I get, but the one time that accusations started flying (over a candybar at a grocery store), I asked the guy flat out if he intended to press charges. Then I got him to call his manager over, and explained that although I am not a lawyer, I am pretty certain that making these sorts of defamatory statements about me within earshot of other customers was actionable but that I was perfectly willing to settle for seeing the responsible party fired on the spot. We finally agreed that an apology would be acceptable and I went on my way.