Comments on: Sprint Sez: “Nextel Go To Hell”

By: Gideon

Gideon — Thu, 28 Jun 2007 16:31:59 +0000

@Chad
I had to really, really, fight the urge.

As it is, I more or less danced out. It’s an interesting environment… they’ll never TELL you to do anything rotten, but you’re more or less expected to.

I’m not overly fond of AT&T as a corp… but I’ve had hardly any trouble with my service from Cingular, and have only been defrauded once!

By: Roy

Roy — Thu, 28 Jun 2007 01:06:10 +0000

___start quote___
“The wireless industry focuses on the shortcomings in our category — dropped calls, bad rate plans and poor coverage,” said Michelle Emerson, vice president of brand marketing and integration for Sprint. “We’re trying to leave that behind and start a new conversation about Sprint.”
___end quote___

So, they have dropped calls, bad rate plans, and poor coverage…. what more can you expect from a cell phone service provider?

By: nick

nick — Thu, 28 Jun 2007 00:46:00 +0000

Sprint sucked even before Nextel was in the picture.

By: chad

chad — Wed, 27 Jun 2007 21:28:16 +0000

@GIDEON

you should have burned down the office on your way out … ;)

By: chad

chad — Wed, 27 Jun 2007 20:13:02 +0000

dude their logos were both yellow based… it was like 2 peas in a pod ;)

By: Gideon

Gideon — Wed, 27 Jun 2007 16:26:03 +0000

I don’t think anything will fix their customer service. The culture in one of their call centers is abyssmal, focused on figuring out new ways to screw the customers. It was so bad that even when I WORKED there and got a discount I switched to Cingular.

The day I quit was one of the happiest days of my life. No more would I be forced to try to sell some sort of add on plan to an old woman who’s phone hadn’t worked in 3 months and Sprint won’t admit there is a problem or let her out of her contract.