Angry Apple fan smashes MacBook
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What happens when Apple refuses to cover a broken MacBook under warranty? Customers get angry and throw fits, even going so far as to smash entire MacBook’s. Go cry home to mommy! What a way to make use of a $1,300 piece of hardware.
About fucking right, take that elite mac users.
I don’t know..I would be pretty pissed off as well.
I don’t really blame him..you say he’s a whiner but what would you do? Please don’t tell me your that big of fan boy to accept Apple doing that to you.
If I had a manager tell me to basically screw off and that they are better than me (I am a systems tech as well). I sure as hell would never buy one again or pay over 3/4 of the original cost for replacing it when it wasn’t my fault.
That manager should be fired for taking that elitist Apple stance to a customer that PAID for Apple Care. I feel way more justified for having never bought that.
I’ve never had any problems with applecare. My mother in law even got new iMac when one of her pixels on the iMac was out though the agreement clearly doesn’t cover that. But I dunno, guess you gotta believe him.
The guy definitely has some issues.
It would be worth listening to the other side of the story before drawing a conclusion here. Why say spill damage, if there was none. Maybe there was some miscommunication between the guy and Apple… oh well… $1300 down the toilet. Good job, dumbass.
What would I do? If I was honestly on the right side of the fence, I would have continued to push and push until Apple replaced the unit with an equal or grater product. When dealing with hardware related issues, it’s often how you phrase your problem or who you speak to.
see I’m more of a show stopper myself, so that little display would have gone down in a Apple store in the mall.
I would have gotten everyones attention in the store, had a buddy film it, and then begin destroying the laptop center stage right between the ipods and the macbook pros.
Much better than destroying it outside your moms house at 10:30 at night after she went to bed.
What a cry baby.
The guy is an idiot. There was liquid damage in the portable, causing the failure. This is clearly not covered by the limited warranty or the AppleCare Protection Plan. That ~$800 he was quoted was for the fourth and last tier for accidental damage, to pay for his Logic Board. There was no way in the process of him dropping the unit in the store to receiving the unit at depot could liquid damage have entered the unit. Had there been seepage into the box, it would have been denied by Flextronics (depot) during drop-off by DHL, and the customer would be sitting with a brand new MacBook. It’s clearly his loss and he absolutely proved nothing by his video.
a plea for attention, I’m thinking that was a prop instead of a real mac book.
I dunno… I’d bet dollars to donuts that a girlfriend/child/roommate spilled on his laptop and just ain’t fessin’.
what if somebody he knew did spill something on his laptop and just didn’t tell him?
ouch.
I’d have to agree with roy there, from the last few seconds of him holding the macbook it looks like there was never any screen there, If anything he prob atleast sold the parts for cash before he destroyed the remainder of the casing
Looking on eBay:
Used Macbook, slight physical blemishes…
It’s retarded to destroy the MacBook before actually inspecting it yourself or having others inspect here on the interwebs to show there was no water damage. Smashing it up just makes it impossible to prove that you were in the right. Also, I agree with the above poster, what if someone else did drop some liquid into his laptop? He should be bitching at them, not AppleCare. I also suspect that he said something like “I never had this sort of problem with the support staff for Dell or HP” to which I would not at all be surprised if the manager did tell him that if he preferred he could buy one of those rather than fix this one.
Anyone that throws a temper tantrum big enough to smash the computer to bits clearly isn’t the calm rational type that will calmly explain their issue without shouting and cursing.
If this made at least one mac fanboy angry then this guy is cool. =p