11 Comments

CONFIRMED: Fusion Garage SOLD ONLY 64 JooJoo Devices

April 23, 2010 by in Random with 11 Comments

STUPID STUPID Fusion Garage. When you email your customers use the BCC field rather then the CC field!

This morning, Fusion Garage emailed all their customers asking for their experience using the JooJoo.

Dear Sir and Madam,
Thank you for supporting JooJoo.
We hope to get your feedback about the JooJoo Tablet.
Please revert back to us want you think of our product.
Please drop us a line on how your JooJoo is working.

Thank you.

JooJooSupportTeam

Problem is instead of using the BCC field, they used the CC field in the email exposing the personal email addresses of ALL the JooJoo customers. Out of respect I’ve blanked out all the email addresses in the email but not only does this show that Fusion Garage is IGNORANT to their customers privacy, but that they only sold 64 devices.


  • Deadmilkman

    Maybe 64 is the field limit for the BCC?

  • http://www.designeus.hr/ Luka Kladaric

    I think it’s very unresponsible to use this as the sole source of the “CONFIRMED” number of units sold… there could be a million reasons why they sent out an email to those 64 people

  • Dan

    I don’t think it’s irresponsible at all. Look at the projected numbers… It was in the 90′s. Now look how slapdash and sloppy this email was.

    I think for a fact this is the customer database. Espically if you look at the people they are emailing. I stand by the 64 number and a newly submitted tip to me further confirms it.

  • Matt

    Guess they needed TechCrunch after all.

  • http://www.techarraz.com Chinmoy

    That is another email mishap. I hate it when people send forwarded messages with a huge contact list.
    But, double LOL Fusion Garage!!! Not expected this from a company.
    I bet they are searching for details on CC and a BCC after this news hit the Internet.

  • http://www.designeus.hr/ Luka Kladaric

    Dan, I didn’t mean to challenge the actual number at all… I just don’t think it was alright of you to call this a confirmed number with just that one email as evidence…

  • Rick

    Nice of you to hide the email addresses that were cc:’ed.
    Gizmodo would have revealed them all and then publicly humiliated them for purchasing a JooJoo.

  • http://qtp.blogspot.com sachin

    i dont know that why they are still on with the product/project and why they dont just scrap it and do some other useful thing

  • jmarco

    I’m more concerned with the way the message was addressed: “Dear Sir and Madam”?

  • Xeden

    So what if JooJoo only sell 64 sets???

  • http://www.thejoojoo.com Megan

    Hello, In response to Mike’s comments I would like to note that first of all, joojoo is all lowercase. Secondly, Fusion Garage is a rapidly growing company staffing up quickly. The company has taken responsibility for the mistake, and has made sure that it will not happen again.

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