Record Customer Service Calls
How many times were you told something and then when the bill comes its something different? I can’t even count the times. Sometimes its user error, billing errors or even outright lies. Put an end to the confusion with Fonolo!
Fonolo’s basic functionality is still the same. Find the company you’re calling from among the roughly 500 supported, then browse through a tabbed phone tree listing of all the options, with the voice prompts transcribed for easy navigation. Click on the prompt you want to jump to, enter your phone number (unless you’re logged in with a number stored in an account), then wait for Fonolo to dial in and get to that point, at which point it calls you to connect. From the Fonolo web page, you can hit “Start Call Recording,” or the microphone in the upper-right corner, and your discussion about that mysterious charge is noted for your dispute-settling convenience.
Sounds like a very helpful tool to at least help you keep a memory of the customer service conversations you have had.
